How the engagement runs
- The partner keeps the C/TPA role, the client relationships, and the reporting to its clients
- The laboratory reports directly to the partner's MRO, and the MRO reports to each employer's DER; no service agent sits in between
- PSI runs scheduling, collections, and chain of custody across New Jersey
- PSI performs the collections behind the partner's random pool selections, statewide and on schedule
- Coverage spans employer sites across the state, serviced by the same qualified collector bench
- One relationship gives the partner a statewide collection arm without building one
- A collector bench and fleet sized to grow with the partner's New Jersey volume
About this example
- A national platform needs a partner collection team on the ground, and that is PSI
- Multi-year relationship, sustained on completed collections and clean paperwork
- Details generalized to protect the partner's confidentiality